A look ‘behind the scenes’. This is how we improved the app with your feedback!
Erik van Laar

If you now look at the app and website, you will see a completely new look. In recent months, we have been working hard on a whole new platform. The basis is the same: you can still search for and filter camper spots, but it's all done a little differently. More user-friendly than ever. The goal was simple: to make your experience even more enjoyable. Curious about what this process looked like, what we learned and what exactly has been improved? Come take a look behind the scenes with us!

What does this major update include?

Our app has not only been given a fresh, modern look, but has also become more user-friendly. We have focused on simplicity, speed and clarity. Thanks to these improvements, you can now find your ideal motorhome pitch or campsite even faster and more easily. Important innovations include:

Home screen & menu

The start and search screen has been completely redesigned with ease of use as the starting point. At the bottom of your screen you will now find a handy menu bar with clear icons. This gives you quick access to all important functions:

✅ Search for motorhome pitches and campsites
✅ View our beautiful motorhome routes
✅ Use the handy travel planner
✅ Manage your favourites easily
✅ Manage your personal account

Easier search

The app's search function has been completely revamped to make it even easier for you. One major improvement is that we now show all motorhome pitches and campsites in an area at once, so you won't miss a single one. To avoid making it too confusing (we don't want to show all the pins on top of each other like other apps do), we have clustered them. For example, if there are 10 locations in an area, we show a circle with the number inside. Zoom in or click on it, and you immediately get a detailed overview of all available locations.

"The automatic clustering on the map was technically complex, but it makes searching so much more enjoyable for our users. It's great to see that it now works flawlessly!’ – Gino, Developer Campercontact

We have said goodbye to the ‘Search in this area’ button: the map now automatically shows all locations that meet your preferences as soon as you move it. This makes using the map a smooth experience. What's more, you can apply the most important filters immediately while viewing the map. Would you prefer to see the locations in a list? No problem. You can now switch seamlessly between map and list view.

Another nice feature: in the app, you can now also sort by the most recently added locations. This way, you'll be the first to find undiscovered gems!

A fresh new look

Not only do the app and website work in a much more intuitive way and according to current standards, but we have also given the platform a makeover. A new font and logo, a different presentation of the photos and a smarter use of space, among other things, give a calmer and more user-friendly image. The same goes for your account: we have simplified and freshened up its menu. Everything to make the experience even more enjoyable.

How and why did we do this?

This major update did not just happen out of the blue. We did extensive preparatory work:

  • User feedback: We listened to you. All feedback, especially about the search screen and navigation, has been carefully reviewed and analysed. Detailed comments made it clear that there was a particular need for more clarity and ease of use. These points have therefore been explicitly included in the design process and extensively tested by users. This way, we can be sure that the changes really do meet your needs.
  • Benchmarking: We have extensively researched other platforms known for their excellent user-friendliness. By studying these examples in detail and aligning them with the latest trends, best practices and smart solutions, we are giving a new boost to a user-friendly experience. We then converted all this valuable knowledge into concrete, practical improvements within our own app, making your experience even smoother and more intuitive.
  • Research and analysis: Our user-friendliness specialists conducted extensive and in-depth research to understand how we could optimally integrate the collected insights into our design. This included analysing user behaviour, extensive sessions with users to identify needs, and evaluating different design variants. Through interviews, surveys and prototype tests, we collected valuable data that allowed us to identify clear areas for improvement and address them effectively.

New designs

Our UX designers, who focus on user experience, have been the creative engine behind this innovation. From rough sketches to detailed prototypes, they have thought through every aspect and tailored it to your wishes. Several design variations have been created, with every detail carefully considered.

‘We paid extra attention to simplicity and clarity. Our goal was for users to find exactly what they are looking for with just a few clicks. Of course, we also utilised proven UX principles.’ – Felix, product manager

Development gets to work

The design is not yet a finished product, of course. When the final design was ready, our developers got to work. Their challenge? To convert the designs into a fast-acting and stable app. Each part of the design was carefully translated into code. It was important not only to convey the visual aspects well, but also to ensure optimal performance and speed.

‘This was a large and challenging project. The collaboration between design, testers and development was crucial. By working closely together, we were able to combine quality and speed.’ – Sander, Lead Developer

During the development process, interim tests were carried out, bugs were fixed and functionalities were carefully refined. Existing code has also been optimised, improving the platform's performance. Thanks to the intensive collaboration between the design team and developers, we are now proud of the result.

Looking ahead

This update is an important milestone, but we are not going to sit back and relax now. We already have new ideas and improvements planned to make your Campercontact experience even more enjoyable. So keep an eye on us and keep giving us your valuable feedback, because together we are making Campercontact better and better!

App update 9.0.0